Useful Links and Guidance

Met Pol

Safer Neighbourhoods

A truly local policing style: local people working with local police and partners to identify and tackle issues of concern in their neighbourhood. Safer Neighbourhood teams usually consist of two constables and one or two community support officers (PCSOs). They are dedicated to the needs of each specific neighbourhood, with the policing priorities for that area decided in partnership with local stakeholders, local authorities and other local organisations.  Enter your Postcode to find your local police team, learn what’s happening in your area and find advice and useful information.

Crime Prevention Advice

The Metropolitan Police publish advice on their website to enable residents and visitors alike to minimise their chances of becoming the victims of crime.

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The Crime Prevention Website

This commercial site provides free, comprehensive advice to help improve your home and personal security.  It includes contributions from retired and serving police crime prevention staff, security professionals and academics.

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AGE UK Bromley & Greenwich

Age UK Bromley & Greenwich works to improve the quality of life of older people. We provide free, confidential and impartial information including advice on welfare benefits across the boroughs of Bromley and Greenwich. Our services include help with shopping and toenail cutting, hospital aftercare support, specialist dementia care, and computer and exercise classes.

Age UK Crime prevention advice

Many of us worry about becoming the victim of a crime or scam while we’re at home. But by taking a few simple, and often inexpensive, precautions, you can minimise your risk of being targeted by burglars or scammers.

The Herbert Protocol

There is nothing more frightening than when a loved one, friend or neighbour fails to return when they should.  For people living with dementia, this could be quite common – The Herbert Protocol could give you peace of mind.

The Herbert Protocol is a national scheme introduced by the Metropolitan Police and other agencies which encourages carers to compile useful information which could be used in the event of a vulnerable person going missing.  The Herbert Protocol has systems in place to allow for early interventions when vulnerable people go missing.  The idea is to complete this form recording all vital details such as required medication, mobile numbers, places previously located, a photograph etc.  This link will take you to a useful guide to completing the form.  (These links will not take you to another website – they are embedded into this site and are safe to access.)

Bromley Safeguarding Adults Board

The Bromley Safeguarding Adults Board (BSAB) brings together a number of different organisations and services from across Bromley to see how they can make Bromley a safer place to live and work.

The BSAB is particularly focused on making sure vulnerable adults are kept safe from harm and abuse.

There are some groups of people who are more vulnerable to people who may choose to cause them harm, or who are unable to tell other people that they have been harmed easily. They could be vulnerable due to a disability, their old age, dementia or other conditions that limit their communication.

See our video here

Bromley council

 Safer Bromley Partnership

SBP was set up in line with the Crime and Disorder Act 1998 to ensure that the public sector agencies, voluntary groups and businesses work together with local communities to reduce crime and improve safety. Members of the SBP include chief officers from the Council, Police, Health, Probation, Fire Service, Ambulance Service, Metropolitan Police Authority and Affinity Sutton. It is committed to continuously improve safety in Bromley so that people can live, work, play and learn safely.

Trading Standards

Free online advice for consumer and business’ has been launched on Bromley council’s website. Information about how to resolve consumer problems and pre-shopping advice is available to download, along with advice for business on a range of trading standards matters. Regularly updated national food and product safety alerts can also be found on the website, which includes information about products which are subject to a recall.
The new free online information service can be found at 


Community Links Bromley

Community Links Bromley (CLB) is the integrated Council for Voluntary Service and Volunteer Centre covering the London Borough of Bromley.  CLB works with a wide range of organisations in the voluntary, community and social enterprise (VCSE) sector, from strategic representation to advice and guidance to supporting and empowering the voice of the sector.  For the latest news, sign up to its weekly e-bulletin.  If you would like to submit a feature for inclusion, contact Sue on or 020 8315 2563.


Take Five

Action Fraud

Action Fraud

Action Fraud is The UK’s national fraud and cyber crime reporting centre. Click on the link to read about the latest crime trends and to report a crime or attempted crime.

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Their anonymous phone number, 0800 555 111, exists to give you a safe and secure route to give information about crime. This is their core service but they also want to help prevent crime before it happens.

Victim Support

Victim Support – help from your local team.

If you’ve been affected by crime, call the South London Victim Assessment and Referral Service on freephone 0808 168 9291, then dial 3.

Lines are open 8am-8pm Monday to Friday and 9am-5pm on Saturdays.

For Bromley and Lewisham, call us on 020 8698 4583.

Lines are open 9am-5pm Monday to Friday.

Alternatively, you can contact us via live chat – our normal operating hours are from 9am to 5pm Monday to Friday.

If you need support outside of our open hours, call our Supportline on freephone 08 08 16 89 111 or request support via our website.

Our Watch

Neighbourhood Watch Network – OurWatch 

The national body representing Neighbourhood Watch – Please note that registering here will not add you to Bromley Neighbourhood Watch Association database.  You need to register with us independently via the Application Form under option – Being Involved.

Modern Crime Prevention

Further reading and whitepapers on The UK’s Govt crime prevention strategy and an outline on responsibility of various interested bodies

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The Crown Prosecution Service


Joint Public Statement from the Crown Prosecution Service and the National Police Chiefs’ Council

What is the purpose of this statement?

It is a rare and frightening prospect to be confronted by an intruder in your own home. The Crown Prosecution Service (CPS) and Chief Constables are responding to public concern over the support offered by the law and confusion about householders defending themselves. We want a criminal justice system that reaches fair decisions, has the confidence of law abiding citizens and encourages them actively to support the police and prosecutors in the fight against crime.

Wherever possible you should call the police. The following summarises the position when you are faced with an intruder in your home, and provides a brief overview of how the police and CPS will deal with any such events.

Does the law protect me? What is ‘reasonable force’?

Anyone can use reasonable force to protect themselves or others, or to carry out an arrest or to prevent crime. You are not expected to make fine judgments over the level of force you use in the heat of the moment. So long as you only do what you honestly and instinctively believe is necessary in the heat of the moment, that would be the strongest evidence of you acting lawfully and in self-defence. This is still the case if you use something to hand as a weapon.

As a general rule, the more extreme the circumstances and the fear felt, the more force you can lawfully use in self-defence.

What amounts to disproportionate force? I’ve heard I can use that.

The force you use must always be reasonable in the circumstances as you believe them to be. Where you are defending yourself or others from intruders in your home it might still be reasonable in the circumstances for you to use a degree of force that is subsequently considered to be disproportionate, perhaps if you are acting inextreme circumstances in the heat of the moment and don’t have a chance to thinkabout exactly how much force would be necessary to repel the intruder: it might seem reasonable to you at the time but with hindsight, your actions may seem disproportionate. The law will give you the benefit of the doubt in these circumstances.

This only applies if you were acting in self-defence or to protect others in your home and the force you used was disproportionate – disproportionate force to protect property is still unlawful.

I’ve heard that I can’t use grossly disproportionate force. Whatdoes that mean?

If your action was ‘over the top’ or a calculated action of revenge or retribution for example, this might amount to grossly disproportionate force for which the law does not protect you. If for example you had knocked an intruder unconscious and then went on to kick and punch them repeatedly such an action would be more likely to be considered grossly disproportionate.

Do I have to wait to be attacked?

No, not if you are in your own home and in fear for yourself or others. In those circumstances the law does not require you to wait to be attacked before using defensive force yourself.

What if the intruder dies?

If you have acted in reasonable self-defence, as described above, and the intruder dies you will still have acted lawfully. Indeed, there are several such cases where the householder has not been prosecuted. However, if, for example:

  •   having knocked someone unconscious, you then decided to further hurt or kill them to punish them; or
  •   you knew of an intended intruder and set a trap to hurt or to kill them rather than involve the police,you would be acting with very excessive and gratuitous force and could be prosecuted.What if I chase them as they run off?This situation is different as you are no longer acting in self-defence and so the same degree of force may not be reasonable. However, you are still allowed to use reasonable force to recover your property and make a citizen’s arrest. You should consider your own safety and, for example, whether the police have been called. A rugby tackle or a single blow would probably be reasonable. Acting out of malice and revenge with the intent of inflicting punishment through injury or death would not.Will you believe the intruder rather than me?The police weigh all the facts when investigating an incident. This includes the fact that the intruder caused the situation to arise in the first place. We hope that everyone understands that the police have a duty to investigate incidents involving a death or injury. Things are not always as they seem. On occasions people pretend a burglary has taken place to cover up other crimes such as a fight between drug dealers.

How would the police and CPS handle the investigation and treat me?

In considering these cases Chief Constables and the Director of Public Prosecutions (Head of the CPS) are determined that they must be investigated and reviewed as swiftly and as sympathetically as possible. In some cases, for instance where the facts are very clear, or where less serious injuries are involved, the investigation will be concluded very quickly, without any need for arrest. In more complicated cases, such as where a death or serious injury occurs, more detailed enquiries will be necessary. The police may need to conduct a forensic examination and/or obtain your account of events.

To ensure such cases are dealt with as swiftly and sympathetically as possible, the police and CPS will take relevant measures, namely:

  •   An experienced investigator will oversee the case; and
  •   If it goes as far as CPS considering the evidence, the case will be prioritisedto ensure a senior lawyer makes a quick decision.It is a fact that very few householders have ever been prosecuted for actions resulting from the use of force against intruders.Revised JUNE 2018